Included with every machine
Canadian Warranty & Service
Buy your 3D printer from us and you get real Canadian support. Call us or email us and reach a person who can actually help — with same-business-day responses. No days of slow email back-and-forth with an offshore help desk in another timezone.
Buying from us
Same business day
Phone or email — reach a Canadian team that responds the same business day.
Offshore help desk
Days of email
Slow back-and-forth across timezones, with no one to call.
What's included
Talk to a real person — by phone
Actually call us. No ticket queue or chatbot before you can reach someone who knows the machine.
Same-business-day responses
Phone or email, you hear back the same business day — not after days of waiting on a reply.
Canadian team, your timezone
Support runs on Canadian business hours, so you're not stuck waiting overnight for an offshore reply.
Help that knows the hardware
Guidance from people who sell and service these printers here — not a generic offshore help desk.
Questions about coverage?
Our Canadian support team is happy to help before you buy.