DANIELLA S.
Great service, They know what they are doing!
Awesome!
William
Excellent customer service....
William
Excellent customer service
Ian B.
Quickly diagnosed the problem with my Ender 3 S1 Pro
Brittany M.
Extremely smooth experience getting my printer serviced. From drop off to pick up - I highly recommend 3d Printing Canada for printer maintenance. My CR-10 V2 is in the best shape now~
Steve W.
The printer has been repaired to better than new. The service has been done in a timely manner and fairly priced.
Andrew D.
After two failed repair attempts, and a 9-month wait, anycubic send me a replacement motherboard. There is a lack of competent technical support staff in my area when it comes to resin printer repair.
I stumbled upon this place, and in every way their friendly staff has exceeded my expectations, from being polite, patient and knowledgeable, to the skill of their technicians.
When I got the printer home, i expected very little, but it now prints better than it did when I first got it. This really could not have gone any better than it did,
Glenn B.
Great service! I dropped off my K1 Max with some quality printing problems and a faulty camera. In a timely fashion the printer was repaired and returned. The cost was less than I was expecting and the printer is printing like new.
Richard B.
Your guy was so supportive.
Joseph I.
Chris, Matt and Shahin are awesome!
Will R.
I dropped my 2 year old printer off for a repair. The evaluation revealed 2 major problems and authorized the repair. Following picking it up the prints it was producing were excellent.
A problem developed. I sent a photo and a description of the problem. I promptly received a response offering me a free replacement part. I could either have it installed by 3D Canada for a 30 minute labour charge or I could accept the $10 shipping charge and do the install myself following instructions they provided. I chose the self install and the part arrived within 2 days. Now to install it.
Excellent customer service!!
Kim S.
I can't speak highly enough of the staff and service here. Initially made the mistake of taking my printer to another repair shop and that was a huge mistake. 3DPC spent the time explaining and fixing the damage the previous computer service center did. But the customer service continues to be beyond expections. I will not trust another service shop with my printers and it's worth to me the 2hrs drive for the experience and expertise knowledge by all the staff here. Show floor staff are incredibly knowledgeable with their products and are willing to assist with questions and suggestions for my needs. 3DPC is the gold standard when it comes to any 3d printing needs. Highly recommend! Just wish they had a closer location.
Melissa
I found this technician lacks customer service etiquette.
Tammy
I found the people at the front desk to be very friendly and personable. Everything about the store was better than expected, it was bright and open and easy to walk through and very professional (A lot of technological repair places feel like you're in a college dorm room or teenagers basement). They listened while I explained the problem, they were careful with my items, they sent updates as to what the problem was and what the different repair options were, they sent the damaged parts back to me at the end (which I really appreciated) everything was done within the timeline they quoted or earlier. I could not be happier
Matt P.
Tiago my service tech was amazing. Kept me informed of everything being done at every stage. Tiago stayed in contact at every stage. The service he gave was up to the highest standard.
My only concern was that I was charged a fee to upgrade some software. I bought a machine and one part wasent working.
It was found that software needed to be changed in order for this part to work. I would have thought this would be done before I bought the machine. I bought the machine brand new so it should have been working then.
Chris P.
Printer was fixed and is working very well. Satisfied.
Ali R.
Great support. Thanks to Mr Shahin &Tiago
Doug M.
The technical crew fix my two Raptor 2.s very quickly and at what I considered a reasonable cost. Thanks to the repair staff I was back up and running.
Ian E.
Tiago did excellent repair job on my printer.
Sheldon B.
Needed custom work done installing a new hotend, firmware, and touch onto my Ender 6. The technician was in contact throughout the process and did a wonderful job. I am very grateful for the quality job they did.
Kyle S.
My experience with the technical support staff was absolutely amazing. Hands down the best customer service I have seen ANYWHERE! I was the only person there so I had the help and attention of 3 knowledgable people to help my problems. They also explained everything going on very well and fixed more problems than I knew I had (broken extruder lever, faulty BlTouch, etc). Definitely recommend this service, it'll save you a million headaches for sure.
Sean S.
As usual, the lads and ladies took great care of my machine and turned it around in record time. After about 3000 hours of operation some failure was inevitable, but thanks to the excellent support I continue to receive from 3dPC, my downtime is minimized and my costs are well within tolerance.
Robert M.
PJ is great to work with and very knowledgeable about how to repair and set up printers.
Steve K.
I managed to get a severe blockage in the hot end, and none of my remedies worked to clear it. I dropped the printer off for tech support intervention and had it back home running perfectly in a couple of days.
Ian P.
Great service and great products
Robert M.
PJ was very helpful and did a great job tuning up the printer
Jeff C.
I'm fortunate enough to be able to live in the same city, so when I have an issue with one of my printers, I can take the machine in to have the techs at 3D Printing Canada look at it, and get it resolved (or to have an upgrade installed). I would 100% recommend the team to anyone having issues. Either in person, on through one of the other methods of reaching them.
Gordon T.
Excellent service as usual from PJ. No need to say anything else
David M.
Super happy with my experience. I got 2 hours of insight on how to better care for my Prusa while also getting it back in printing form after 3 months of struggling. My extruder upgrade to BondTech needed some wiring wizardry, and we were able to precisely get the bed levelled and print adhesion!
Having a ton of fun printing again, thanks!
Tony S.
The guys at 3D printing Canada are amazing and very knowledgeable, I wouldn't go anywhere else.
Ron B.
Had issues with resetting my z and finally made the phone call for help. Tech did some resets and general tuning and it's working great. Thanks so much. Well worth the money to get it reset properly. Very happy with the results
DANIELLA S.
Great service, Fast and courteous. Everything you need for your 3D printing needs.
ken W.
Very helpful and great customer service. Just one of the many reasons 3dprintingcanada is always my first choice. I have purchased 6 out of 8 machines from them and always get excellent support when it is needed.
Leonard B.
everyone at 3D Printing Canada are AWESOME!! treated me like a real VIP!!! 5 stars!!!
John Paul L.
Communication was friendly, prompt, and professional, and the service that I needed for my Creality CR-6 SE was managed in a very timely manner!
ken W.
Very helpful and friendly service.
Sean S.
I ran out of patience with installing cheap parts brought it to the experts and said please make it good they delivered in spades. 10 for 10 highly professional high quality work reasonable prices communicative staff no downsides.
jim f.
The work was done in a very professional manner. Everyone was very helpful and answered all my questions.
Everyone gets a 10 out of 10
Thanks again
Jim Ferguson
Tom B.
Friendly, knowledgable and extremely patient. Great customer service
Fred T.
Barrett helped me out with a repair to the extruder my Creality Pro 20. Great service.
Chris P.
Paul was very knowledgable and very helpful in explaining some tech stuff.
